A leaked survey means we now know how Microsoft employees feel about their jobs


    The Visitor's Center at Microsoft Headquarters campus is pictured July 17, 2014 in Redmond, Washington.Source: Stephen Brashear/Getty Images for Microsoft

    A Microsoft employee survey, internally dubbed the “MS Poll,” was leaked and viewed by Insider. According to Insider, the findings from the survey and associated documents include that almost 132,000 of the 149,000 employees qualified to give feedback participated and that in at least one category, Microsoft achieved a 90% favorable response rate.

    That category would be the “Inclusion Index.” In one document Insider reviewed, that index is defined as “authenticity, belonging, belief in the commitment to diversity.” So if Microsoft is pulling 90% favorability there, it’s an indicator the company is doing something right in its inclusivity efforts.

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    One curious omission in this year’s survey was a category containing pay-specific questions. Though we can’t know how satisfied or dissatisfied Microsoft employees were with pay in 2021, previous MS Poll results show that in 2017, 65% of employees thought their overall compensation was competitive with jobs at other companies. That number fell to 61% in 2018, then 57% in 2019, then 55% in 2020, indicating why the 2021 MS Poll might not have asked about this topic.

    There is one category on the MS Poll that is not like the others, in that only high-level employees with the title of “principal” or above are provided it. This category is the “Leadership Excellence Index.” 77% of employees gave positive responses to this category’s questions, though Insider was unable to determine what specifically is covered in them.

    The MS Poll leak does not give much in the way of useful granular breakdowns, but it allows for some broad perspective on the mood of employees. Seeing the downward trend in compensation approval and the high 2021 marks in inclusivity, for example, gives an idea of where Microsoft is doing its workers right and where it may be failing them. Time will tell if the MS Poll leaks again in 2022 to keep informing outsiders of Microsoft’s efforts to hear its employees.





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